Do you have a question? You might find an answer in our FAQs . But you are also welcome to contact us.
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
Shipping within Germany costs €5.99. The delivery time is usually 1-3 working days. As soon as your package has been dispatched, we will provide you with the tracking number so that you can track the delivery on the DHL website. If you are not satisfied with your order, you have the option of returning it within 14 days of receipt of the goods.
Our customers within Europe can usually rely on a delivery time of 3-7 working days. Shipping costs €9.99 to the following countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
Please note that all deliveries outside of Europe may be subject to import duties (duties, import duties, VAT), which are determined by the destination country. They are calculated according to the country of manufacture/origin and the classification of the goods and are charged as soon as your package has reached your country. MODIVERSO does not withhold any duties and taxes during the checkout process and cannot predict how high your possible duties will be. If such additional duties apply, they must be paid in order for your package to clear customs. The customer bears the costs incurred. Please contact your local customs office for more information on the guidelines in your country.
Further information can be found under cancellation policy and shipping conditions.
